One of the joys of being a professional adviser, whether in law, PR, Human Resources or the affairs of a publicly quoted company, is finding out what your client has decided to do without first asking for help. A friend of mine who worked for a major company delivering employment law advice to a wide range of employers, ranging from small firms to large PLCs, told me that 90% of her work involved clients phoning and the conversation going as follows:-
Client – Here is a situation we have. We have already done x. What should we do now?
Adviser – You should not have done x. As a result it will be far harder to resolve your problem. You have just made things worse. For future reference, maybe you should ask your adviser before you decide to do something?
One wonders if a similar discussion has taken place between Rangers and their Nominated Adviser over the weekend? Continue reading